Digital Transformation: Elements of the Journey.
Read time: 4 minutes.
As businesses continue to transform and adapt, CIO's are looking for ways in which they can use disruptive digital technologies. A staggering 89% of enterprise businesses plan to adopt a digital business strategy, 80% of corporate decision-makers believe that they have a timeframe of around two years to make significant progress on their digital transformation plan. They also think any further delays in the post-pandemic era will result in financial losses and fall behind their competitors.
Several recent studies and surveys suggest that integrating a digital ecosystem that includes AI, Cloud Infrastructure, SaaS, IoT, Virtual Team Collaboration platforms into your business is one of the critical factors of success in today's business which has accelerated the urgency due to the recent world events. The last two years have disrupted all customary business norms and have significantly increased the need for a comprehensive digital transformation irrespective of the company's size. With employees working remotely and customers relying on digital platforms for their goods and services, digital transformation has become essential for companies to adapt and operate.
Recent times have caught many Business leaders, and IT heads off guard, leaving them to wonder how to carry out the transformation and choose the right partner for the Digital Transformation journey. Our extensive experience and valuable insight working with several Fortune 500 clients help us to simplify the journey into a few critical stakes.
Some of the critical elements of digital transformation that could help you kick-start your journey.
The Roadmap: Change is never easy, especially when they impact how the business operates daily and interacts with the supplier and with the customers.
- Identify operational challenges that you are attempting to solve.
- Identify the productivity loss due to current isolated processes. Identify the challenges you face to service your customers.
- Bring the leadership and stakeholders under a unified goal that flows through various silos from top to bottom.
The Technology: The digital transformation story is unique for every business and its challenges. The seasonal uptick which applies to the Retail sector may not be relevant in the HealthCare world. Technology is at the center of every digital transformation, and understanding your current state builds a foundation for the future state of this journey.
Stakeholders and Leaders should start with a few basic questions.
- Create an inventory of your IT assets and in-house skills available.
- Identify the Technology Stack best suited for your requirements.
- Identify the Technology Vendor for cloud and Technology Stack.
- Identify the Technology Partner for your Staffing and Consulting needs.
- Are you moving IT infrastructure and applications to the cloud, or will it be a Hybrid Model? How is this strategy going to save on the OpEx?
- Which cloud provider is best suited for internal competencies? Would it be Oracle, Microsoft, AWS, or something else?
- Will the transition be a lift and shift or complete redesign or a hybrid model?
- What kind of reporting or visualization tools would you choose? Do you need to train your business users in completely new reporting and analytical tools?
- Would you carry out Data Analytics and Data Science? Would you leverage the power of AI?
- What about data governance and compliance, such as the CCPA, HIPPA, PCI, PII, SOX GDPR?
The Enterprise: Digital transformation is not about the IT team, but it creates a paradigm shift in Sales and Marketing, Human Resources, Customer Relations teams, and others the way they carry out their daily operations.
- Sales and Marketing can focus on targeted marketing to generate qualified leads for B2B or B2C sales. The team has access to tools to analyze the product's digital sentiments and services.
- Customer Service can now use multichannel customer reports to give quality customer service to your customers.
- The employees could use integrated platforms to collaborate and increase productivity.
- The HR team could leverage AI-based recruitment and interaction platforms to identify and recruit employees to support digital initiatives.
- The Corporate Governance team can quickly gather reports across the enterprise to assure that the company complies with all the privacy and HIPPA laws.
These basic fundamentals can help you plan your digital transformation journey. If you need more details or want our experts to partner up on your initiatives, we are just an email away. Scalar Solutions offer Strategic IT Staffing, Stop Gap IT Staffing solutions, End-to-End Projects based professional services solutions. We bring valuable insight from our experiences to help tackle our clients' unique challenges.
